Legal
Last Updated: July 2026
All orders are processed within 1-2 business days after successful payment confirmation. Orders placed on Sundays or public holidays will be processed on the next business day.
We currently ship across India. Once your order has been dispatched, delivery typically takes 8-10 business days, depending on your location and courier service availability.
You will receive shipping confirmation and tracking details via email or SMS once your order has been dispatched.
Shipping charges, if applicable, will be displayed during checkout before you complete your purchase. Any promotional free shipping offers will also be reflected at checkout.
While we strive to deliver every order within the estimated timeframe, deliveries may occasionally be delayed due to weather conditions, public holidays, natural disasters, courier issues, or other unforeseen circumstances beyond our control.
Customers are responsible for providing accurate shipping information. Caseit India is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided during checkout.
We accept returns only for products that are received damaged, defective, or incorrect. Return requests must be submitted within 7 days of receiving the order.
To be eligible for a return, the product must:
The following items are not eligible for return:
Once the returned product is received and inspected, eligible refunds will be processed to the original payment method within 5-7 business days.
If you receive a damaged, defective, or incorrect product, we will arrange a replacement subject to product availability. If a replacement is unavailable, a refund will be issued.
For any shipping, return, or refund-related queries, please contact us:
Email: caseit_india@outlook.com
WhatsApp / Call: +91 9326413010
