Refund policy

RETURN & REPLACEMENT POLICY (No Refunds)

We want you to love your cute new phone case, but if something arrives damaged or incorrect, we’ve got you covered.

✓ Replacement Only — No Refunds
We offer replacement only for eligible orders. Refunds are not provided.

You can request a replacement if:

  • The product arrives damaged

  • The wrong model or design is delivered

  • The item has a manufacturing defect

Conditions for Replacement:

  • You must send an unboxing video showing the issue clearly

  • Request must be raised within 24–48 hours of delivery

  • Product must be unused and in original condition

Not eligible for replacement:

  • Wrong model ordered by the customer

  • Change of mind

  • Minor packaging damage

We’re here to help — replacements are quick and hassle-free.

SHIPPING POLICY

We work globally to bring you the cutest cases — which means we ship directly from our international warehouse.

Shipping Timeline

  • Processing Time: 1–3 business days

  • Shipping Time: 8–10 business days to India
    (Since your order is shipped from China, delivery may vary slightly depending on customs and logistics.)

Tracking Information

  • Tracking details are shared once the order is dispatched.

  • You can track your order anytime through our tracking page or customer support.

Shipping Charges

  • Calculated at checkout based on your location and ongoing offers.

Delayed Delivery

Sometimes delays may occur due to customs, weather, or courier constraints. We request your patience — we promise your cute case is on the way.