Terms of service

TERMS OF SERVICE

Last Updated: December 11, 2025

Welcome to Case India. By accessing or using our website (www.caseindia.com) and making a purchase, you agree to be bound by the following Terms of Service. Please read them carefully before using our store.

1. Overview

This website is operated by Case India. Throughout the site, the terms “we”, “us”, and “our” refer to Case India.
We offer this website, including all information, products, and services available from this site to you, the user, conditioned upon your acceptance of all terms, policies, and notices stated here.

By visiting our site and/or purchasing something, you engage in our “Service” and agree to these Terms.

2. Online Store Terms

  • You must be at least 18 years old to use our website or place an order.

  • You may not use our products for any illegal or unauthorized purpose.

  • You must not transmit any harmful code, malware, or viruses.

  • A breach of these terms may result in termination of your access to our services.

3. General Conditions

We reserve the right to refuse service to anyone at any time for any reason.
You agree not to copy, duplicate, reproduce, sell, or exploit any part of the store without express written permission.

4. Accuracy, Completeness & Timeliness of Information

We are not responsible if information on this site is inaccurate, incomplete, or outdated.
This site may contain historical information which is for reference only.

We reserve the right to modify content at any time without prior notice.

5. Product Information & Pricing

  • We make every effort to display product colors and details accurately, but variations may occur.

  • Prices for products are subject to change without notice.

  • We reserve the right to discontinue any product at any time.

  • We are not liable for stock unavailability or delays.

6. Order Confirmation & Fulfillment

  • Once an order is placed, you will receive an email confirmation.

  • Orders may be cancelled by us due to product unavailability, incorrect pricing, or suspected fraud.

  • Orders cannot be edited once confirmed.

7. Shipping & Delivery

By placing an order, you acknowledge:

  • Standard delivery time is 8–10 business days (shipped from international warehouses).

  • Delays may occur due to customs, logistics issues, or uncontrollable events.

  • We are not responsible for courier delays or incorrect shipping information provided by customers.

8. Returns, Replacement & Refunds

  • We only offer replacement, not refunds.

  • Replacement is available only for defective, damaged, or incorrect items.

  • Customers must submit evidence (photos/video) within 48 hours of delivery.

  • Products must be unused, with original packaging.

  • Refunds are not provided under any circumstances.

Full details are available in our Return & Replacement Policy.

9. Billing Accuracy & Account Information

We reserve the right to refuse any order you place with us.
You agree to provide current and accurate purchase information, billing details, and contact data.

10. Optional Tools

We may provide third-party tools such as payment gateways, tracking services, or review platforms.
We provide access to these tools “as is” without warranties or liability.

11. Third-Party Links

Our site may contain links to third-party websites.
We are not responsible for any third-party content, privacy practices, or services.

12. User Comments & Feedback

Any comments, suggestions, or submissions you send to us may be used by us without restriction.
You agree not to post unlawful, abusive, or harmful content.

13. Personal Information

Your submission of personal information is governed by our Privacy Policy, available on our website.

14. Errors, Inaccuracies & Omissions

We may correct errors or update information at any time without prior notice.
We do not guarantee that all information on the site will always be accurate.

15. Prohibited Uses

You are prohibited from using the site or its content for:

  • Illegal activities

  • Harassment or abuse

  • Violating intellectual property rights

  • Uploading malware

  • Collecting information from other users

  • Interfering with the security features of the website

Violating these restrictions may result in immediate removal from our platform.

16. Disclaimer of Warranties

We do not guarantee uninterrupted, timely, or error-free service.
All products and services are provided “as is” without warranties of any kind.

17. Limitation of Liability

Case India will not be liable for:

  • Delayed deliveries

  • Lost items due to incorrect addresses provided by the customer

  • Any indirect, incidental, or consequential damages

  • Misuse of products

  • Third-party service failures

Maximum liability is limited to the amount you paid for the product.

18. Indemnification

You agree to indemnify and hold Case India harmless from any claims arising from your breach of these Terms or misuse of our Services.

19. Severability

If any part of these Terms is found unlawful, the remaining sections remain enforceable.

20. Termination

These Terms are effective unless terminated by either you or us.
We may terminate your access to our Services at any time without notice.

21. Changes to Terms

We reserve the right to update or replace any part of these Terms at any time.
Your continued use of the website constitutes acceptance of the updated Terms.

22. Contact Information

For questions about these Terms, contact us:

Email: caseit_india@outlook.com
Website: www.caseitindia.com